Okayama Koraku Hotel Smartphone site

Please visit by reading the following bar code.
Smartphone

Information

Home> Information > Faq

Faqs

Frequently Asked Questions

Location

Where is the Hotel located?

Located just 5-minute walk to the east from JR Okayama Station.
We are superbly located in the centre of Okayama city.
Your trip plan will extend from here !
>> Location

Check-in Check-out

What time can I check-in?

From 15:00 on the day of arrival.
If you arrive much earlier than check-in time,
leave your luggages in the hotel to set off for the town.

When do I need to check-out?

11:00. Although you can extend your check-out for ¥1500 to ¥2000 per hour up to 14:00.

Booking Process

How do I book?

For the lowest rates, always book online at
https://www.secure-site.jp/hotel/kooraku/english/plan/list.html

You can also call the hotel directly, or ask by e-mail.
TEL 81-86-221-7111
info@kooraku.co.jp

Payment

How can I pay?

You can pay by cash in Japanese yen or credit card: Visa, Master or American Express.
We have a system of a payment in advance.
When you check-in. we will charge you the total amount of your room charge.
The additional payment will be processed when you check-out.

No more no-smaking Room

We want a no-smoking room, but it seems to be fully booked.

If no-smoking rooms are fully booked,
we suggest you a room deodorized by air cleaner to minimize the disturbance.
Chose any room type you want, and send us a message to let us know that you want the room to be deodorized.

Internet Access

Do you have internet service?

Internet access is available in the lobby and the business room on 4F.
All the guest rooms are internet free access by LAN & Wi-Fi.
LAN cable is equipped in each guest room.
A lap computer can be rent at Front Desk for ¥1000 per night.

Where to Eat

Do you have any restaurants at the hotel?

There is a Japanese restaurant on 2F.
Enjoy some local delicacies in the hotel.

Nice bars and restaurants are around the hotel.
We can recommend you various places depending on your appetite by Hotel-made map of cuisine.

Family

We have children. How can children be accommodated in a room?

The maximum number of people in a room is two.
However we can accommodate infants sharing their parents' room.
All hollywood twin is recommendable for a family to share 2 beds with infants.
Our triple room has 2 single beds and an extra bed.
Connecting rooms with a double room and a twin room connected inside by doors are also recommendable.

Ask for a vacancy by e-mail or telephone.

Breakfast

What kind of meals are served for breakfast?

Our breakfast is a buffet style, which includes cooked vegetables, fried eggs, sausages and soup...etc.
Various dekicious meals are served in the buffet.
Breakfast option is 980 yen.
Breakfast time is from 6:30am to 10am.
Please enter the restaurant before 9:40 am.

Cancellation Policy

What is your cancellation policy?

The cancellation fee is based on the date (Japan Standard Time) when the changes and cancellation are accepted.

No-show 100% of total amount
On the date of arrival 100 % of total amount
A day before0%

※In case of a group reservaion of more than 10 people,
 50% of total amount: 3 days prior to check-in date.

Reservation

Chose your room at the best rate
Find Rooms & Rates

Copyright 2008- Okayama Koraku Hotel. All Rights Reserved.